Practice Fusion

2025

An electronic health records platform for healthcare providers.

This project focused on redesigning the patient charts experience in Practice Fusion to make it simpler, more structured, and easier to use in day-to-day workflows.

Role

Product Designer

Timeline

Jan 2024

Team

2 Designers

Platform

EHR Dashboard

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Redesigning the EHR Scheduling Experience

Care staff couldn’t quickly identify which patients required attention. Important signals like status and follow-ups were not immediately visible, forcing users to scan entire rows to determine priority. Messaging was also not accessible from the list view, requiring users to open individual patient charts to initiate communication—slowing down routine follow-ups.

Key Design Decisions

• Prioritized patient identity and status
‍‍• Introduced Status Badge system
‍• Standardized actions
‍• Introduced a consistent layout system

Care staff couldn’t quickly identify which patients required attention. Important signals like status and follow-ups were not immediately visible, forcing users to scan entire rows to determine priority. Messaging was also not accessible from the list view, requiring users to open individual patient charts to initiate communication—slowing down routine follow-ups.

Key Design Decisions

• Prioritized patient identity and status
‍‍• Introduced Status Badge system
‍• Standardized actions
‍• Introduced a consistent layout system

Where the UI Breaks Down

I reviewed the existing UI components and patterns to understand where the experience breaks down.The audit revealed inconsistencies amongst components, grid structure that made the interface harder for medical staff to scan and use.

View in Figma ›

Updated Design System

Created a scalable library of reusable UI components, patterns, and styles to ensure a consistent experience while reducing design and development effort.

View UX Audit

Redesign Comparison

I reviewed the existing UI components and patterns to understand where the experience breaks down.The audit revealed inconsistencies, unnecessary visual noise, and patterns that made the interface harder to scan and use.

Scheduling with Clear Status and Actions

I improved how appointment status and actions are displayed, making it easier to track patient progress and take the next step without confusion or extra clicks. I left only the most important information and simplified patient metadata to be displayed in one column.

Key Takeaways

This project made me realize how much small design choices can affect real workflows. What seemed like a simple patient list was actually slowing people down because it wasn’t clear who needed attention, what was urgent, or what to do next. By making those things more visible and cutting down on switching between screens, the experience shifted from searching for information to taking action.